Saturday, March 14, 2020

Use the STAR Method to answer any interview question

Use the STAR Method to answer any einstellungsgesprch questionIts interview day. Youve worked on your handshake, your eye contact, your head-to-toe professional outfit. You know your resume, and youve reviewed the job description so many times you can practically see it when you close your eyes. So, youre ready. And then in the interview, you get a question you werent necessarily expecting Tell me about a time when you Argh, the dreaded behavioral questions. Now what? googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) First, dont panic. You can answer any question an interviewer throws your way, without grinding the whole thing to a halt. Its as simple as being a STAR. Heres how to use the STAR methodWhats the STAR Methodandhowdoyouuseit?STAR is a method you can use to frame an answer quickly andefficiently. Its an acronym forSituationWhere/when did this example take place?Task What wasyour level of responsibility in this example?Action Whatsteps did you t ake?Result What wasthe outcome, and what did you learn or achieve?Lets break down some strategies for using the STAR methodin your next and future interviews.Find the right exampleUnless something comes to mind right away, this can be the hardest part. But think of it this way the question is likely to be a situation that is tied to something on your resume or a task in the job description, so this is something you can think about in advance, even if you dont know what will be asked specifically. Ahead of the interview, come up with examples or anecdotes for every experience bullet point and skill on your resume. That way, when youre asked, Tell me about a time you showed leadership, you will already have a list of relevant points ready to go.Relevance is the keyyou dont want to start rambling aboutsomething that doesnt really fit what the interviewer is asking. So the quickinternal check should be, I think this is the right storydoes it answerwhats being asked?And if you need a bit of time to think things over, say soits okay to ask for a minute to think things over. Thats a really great question Id like to think about it for a minute You dont want your contemplation to go too long, but taking 30 seconds to gather your thoughts will lead to a better answer.Set the sceneThis doesnt have to be an elaborate, cinematic story.However, you should be able to give a few quick details to show the interviewerwhat the context is for your story.Iwas the lead on a project, and 80% of my team had called in sickWe were on schedule and on budget when the client changed his mind in the middle of the meetingItook a call from an angry customer, who was not interested in hearing thecompanys side of the storyYoull want to make it conversational so that it doesnt sound like you memorized a card. All you need are a few short sentencesno need to provide a detailed backstory about everyone involved or a history of your employment. You want the details to be directly relevant to your story. And its okay to be humorous or light in your response, as long as you keep the tone professional.Talk about what you did to solve the problem or approach the issueOnce youve set the scene for the interviewer, talk aboutwhat you did to resolve the issue. Usually, when interviewers askbehavioral-style questions, theyre just as interested in the how as the what. And again, this doesnt need to be a long-winded, detailedstep-by-step. A few succinct bullet points about what you did in the situationwill be just fine. If the interviewer has any follow-up questions, shell ask.Talk up your achievementsor lessons learnedWhen youre talking about the results, dont be afraid to talk about what you achievedespecially if it puts you in a positive light. You dont want to come off like a braggart, but you should own your accomplishments.Theproject came in under budget thanks to my fix, and we broke sales records thatyear.Because I caught the order before it was processed, I was able to stop 5, 000 widgets from being shipped accidentally. That was a great feeling.And if you picked an example that didnt necessarily have ahappy ending (because hey, sometimes thats the only anecdote that fits), besure to talk about what you did gain from the situation.Although it was difficult while I worked to resolve the issue, it taught me that nothing is more important than providing a oben liegend customer experience.Itwas definitely a learning experience, and having worked with such a demandingclient, I know I can work with anyone to get the job done.Like with your other STAR points, a couple of sentencesshould be all you need to summarize and wrap up your story.Practice beforehandIf youre not all that comfortable with storytelling, this is definitely a skill you can build before youre in the interview hot seat. Just like with body language or your handshake, practice until it becomes second nature Grab a trusted person who can ask you general behavioral questions, and apply the STAR me thod to your conversation. If you do this enough times in your everyday life, you wont be sitting in the interview thinking, Okay, time for S. Whats the situation? Youll already be searching through your minds archive for the relevant anecdote. If you prep for interviews with the STAR method, you can tackle any question an interviewer throws your way, even if it seems like it comes out of nowhere. Quick, to-the-point answers will impress your interviewer and demonstrate that you have one of the most important skillsthinking on your feet.

Monday, March 9, 2020

Things Bosses Who Care About Easing the New-Mom Transition At Work Do

Things Bosses Who Care About Easing the New-Mom Transition At Work Do This pastMondayI got dressed for the first timein 12 weeks. I put on jewelry and makeup and I didnt smell like throw up and baby poop. I left my sweet baby daughter, my third child, and drove to work for the first timein 84 days. Im lucky because my husband is home during the day, so I didnt have to face the heart-wrenching feeling of leaving zu sichbei with a nanny or at daycare, but it welches painful to be separated from this tiny being who has been essentially living in or off me for 52 weeks.I have a 45-minute commute, so the first thing I did when I got to the geschftszimmer welches re-apply my makeup because I cried on my way in.A year ago I learned that I welches pregnant with my third baby. The feelings that come over you when you learn this news are really hard to describe and different for every woman. For me, it welches a combination of pure elation, cautious optimism, and some amount of trepidation.The n I began the process of performing the miracle of growing a human. I consider getting pregnant and having a baby well into my 40s to be one of my greatest accomplishments in life. It is something that makes me feel extremely proud.While pregnant I was treated like a little bit of royalty people offered me their chairs, I could eat as much ice cream as I wanted without a shred of judgment, and I even had a parking attendant pay out of his own pocket for my parking one day.Whetzu sich you have had a horrible pregnancy full of vomiting and hip and back pain, or if your pregnancy was 40 weeks (give or take a few) of glowing bliss, you tend to get used to those little perks.Then it happens the day comes when this human finds their way out of your body and into the world. As you may know, or have probably heard, this is a big deal. Whetherbei the baby comes out through surgery or the other way, that baby does come out.This being my third baby, the delivery was the fastest of all three a nd the least scary. But even with that being the case, I was suddenly transformed into this gooey, gushing, glowing mess. Just hours ago I was making a miracle, but now I am an unrecognizable empty shell that can easily be compared to the bloodiest of Greek tragedies.Once my baby and I were released from the hospital, there were many days to weeks of recovery. Trying to heal while getting almost no sleep and feeling every emotion in the book can take a lot out of a person. Even if you are as lucky as I am to have a hard-working equal partner to do this with, the weeks after giving birth can seem like the hardest part of this whole epic saga.As a new mom, it was a huge deal when I was able to find a moment to shower and put on fresh clothes, let alone get to go to the grocery store. I remember going by myself and suddenly I was smacked in the face with a new reality. Nobody in that store knew that just days ago Ibroughta new life into this worldThey didnt hold doors open for me, they didnt know how hard it was for me to even get to the store, and they no longer offered to help me with my bags. Suddenly, my royal status was revoked and forgotten. Its leid only at the store even when people who knew I had been pregnant came over to visit, they didnt even make eye contact with me Not that I blame them babies are much cuterThe first couple of months of my babies lives are spent immersed in trying to figure out how to feed them and how to get them to sleep for mora than 20 minutes. All while figuring out how to take care of myself, my other kids, my home, laundry, and all of the other pieces of life.About four weeks into it all, I had a reminder that the days are flying by, and before long, I will be going back to work. So, I had to start the dreaded task of pumping. Going from the sweet sweet bonding of nursing my baby to hooking myself up to a motor that has the sole purpose of extracting a bodily fluid from a very sensitive part of my body, changes the whole exp erience. Milk isextractedone tiny squirt at a time and this slowly adds up to a few ounces of liquid gold.Eventuallythe hours of my life spent attached to that pump add up, and I have a healthy stash of nutritious milk stored up in my freezer for my baby to eat when I am away at work. Sometimes, when Im feeling blue, I open the freezer door and just stare at what I have accomplished andbeamwith pride.Suddenly, I realized I have to go back to work in a week In my head, I started to refresh my memory about my commute, the layout of the office, my desk, my computer even my recall of the faces and names of all of my coworkers is foggy. I started to think about what I was going to wear and how Ill figure out a way to shower and get cleaned up and get dressed and leave this little being that has been attached to me for months.OfcourseI was thinking about what it would be like to leave my baby and all of the possible ups and downs of that experience. It all brought so much angst that it s eemed impossible that it would actually happen.The morning arrived. I set an alarm for the first time in months. I showered, fed the baby, pumped some milk for the day, ate some breakfast, and kissed my little baby (and my husband). While it wasonlygoodbye for a few hours, it felt like forever becausefromthis day forward, I knew that I would not be with that child all day, every day. Someone else will become a large part of my childs life. Someone else will influence and impact her growth. While I knew that I would remain the most important person in her life (at this stage), it feels like my role has been extremely diminished by this act of returning to work.This pastMondaywhen I returned to work, I was 15 minutes late because I sat in the parking garage drying my tears and preparing myself for walking back into the office. I really wanted to give the illusion of strength and let everyone know that I was happy to be back. I work at a really great company full of lots of friendly pe ople. I was greeted with hugs and heartfelt greetings. It all felt so nice, but after I was there for an hour and had figured out the ins and outs of pumping in the moms room, I was exhausted and ready to go back home. Instead, I sat down and opened my laptop and was greeted with many pop-ups for security and software updates.While I promptly ignored all of them (sorry IT), I then went on to begin wading through over 1700 unread emails. It took me all day just to get caught up on what I had missed during my leave and delete the unnecessary emails in my inbox. Not a very glamorous job, but one that needed to happen so I could get ramped up.It seemed like everything was slightly different like I was returning to my life, but I was different, and so were they. Who are the new employees? Who moved on to their next job while I was gone? Who was promoted or changed roles? Where does everyone sit now? What is the first thing I should work on? Where is the bathroom again? Do I even remember how to make an appointment in Google calendar? Where is the conference room for this meeting on my calendar? What is this meeting about? Can I go home yet? Is my baby missing me? How much is she eating? Am I pumping enough? Can I sneak out to my car to take a nap? So many questionsI struggled to care about the structure of our old and current databases (this is my job) and whether we have signed a certain client or cemented a partnership. Of course, I will care again (Iknow,because Ive done this twice before) but to go from caring for my new baby to caring about a small fragment of a geschftsleben is a tough transition. There are some moms who cannot wait to focus on something other than their baby for a while, but thats not me. I cant get enough of my babies, and when I am away from them, I just want to be with them.For me, each day, week, and month after maternity leave gets a bit easier I know that I will start to get back into the swing of things, start to care again about mak ing an impact at work and the sting of leaving my baby every day starts to mellow. Ill get into a pumping kenntnisse and start to feel like a superhuman for successfully juggling it all (depending on the day, of course). However, this is not always the case. According tothis WebMD article,1 in 7 new moms struggle with a more dramatic postpartum depression.For you employers out there who have these amazing miracle workers turned Greek tragedy turned superhuman employees returning to work, here are 5 things I recommend doing to make the transition easier for everyone involved1.Treat her return to work as a re-onboarding.She may not need a tour, intros to everyone, or a review of the history of the company, but she does need to get reacquainted with things. Greet her at the door when she comes in. Take her by IT to drop off her computer so they can take care of all of the updates. Walk her to her desk to reasaya her that she still sits in the same place, or let her know if her desk has moved. If you want to go the extra mile, have a small vase of flowers waiting for her. Walk her around to introduce her to any key new employees and catch her up on anyone who may have left. Walk her through the mothers room and the breastfeeding policy. Set up meetings with her manager and teammates right away. If her job role has changed at all, be sure that it is in writing and review it on her first day back.2.Cut her some slack.On this first day back you should encourage her not to push it. She should feel free to end the day early and get back home to that baby when she is ready. Some moms will jump at the chance to leave early and some will enjoy a whole day away. Either way, she should take it at her own pace.3.Make sure she has access to the moms room and knows the other moms using it.There can be a lot to figure out here. If you have more than one pumping mom sharing the use of one room you should have a way for them to schedule the space. You should introduce them to eac h other so they can coordinate. Its likely that these ladies will talk frequently and get to know each other well. They may even rely on each other for support over the next many months that they will be pumping.4. Make sure her direct manager and teammates understand and support the mothers need for time in the moms room.This is not flexible downtime. This is the time when a nursing mom has to attend to her body and her babys needs. It is not optional time, it is required.Read this article for more info.Do not expect her to move her scheduled pumping time unless she offers, and ensure that the company culture is not one that expects her to work while pumping. You dont want her on a call with clients while the lovely squeaky repetitive sound of her pump motor steals the message out of the conversation.5. Last, but not least, follow up with her periodically to make sure she is settling back into things.Just like any other employee she just wants to do meaningful work, be excellent at it, and go back home to her baby proud of what she did while she was away. This feeling of strength and empowerment makes her a better mom and a better employee. Win-win, I would say.In case you need it to be mom-splained, here is a very short list of reasons for why you should go the extra steps to make your employed moms happy in their job They are experts at time management They are multi-multi-multi-taskers They are happy to be at work (regardless of what I said above) They dont care about office gossip or politics They are responsible They dont slack off They can handle all personality types They embody efficiency, empathy, and determination like no other They are excellent role models They speak clearly and comprehensively They thrive under pressure at all times They work well on a team They are approachable They strive for perfection They dont take up petty issues They are very economical They have a point to proveAs an example of some of the above bullet points, I found the time to write this article, with my two thumbs, on my phone, at about4amwhile I was nursing my newborn. When there is work to be done, moms know how to make it happenIf you dont have a moms room for your moms at work, we should talk. I will be happy to provide resources and reviewthe business casewith you.To all of you new moms out there Congrats and go get emTo all you lucky employers out there Treat your moms right and you will reap the benefits--NoteThe following context is from my personal experience and may not reflect the experience of all moms. However, based on my conversations with my new mom friends, my experience is pretty common.--Megan Oertel is the Business Intelligence Manager at SpareFoot, Inc., and co-founder of Women of SpareFoot and the Austin Diversity and Inclusion Project.She spearheaded the effort to create a moms room at her last three employers, and also spearheaded the effort to convert one of SpareFoots conference rooms into aspace for nursing momswith a sink and fridge.